Terms and Conditions

  1. Introduction

Welcome to Moohaha Shop! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please do not use our site.

  1. User Responsibilities

You must be at least 18 years old to use our site, or if you are under 18, you must be under the supervision of your parents or legal guardians.
You agree not to use our site for any unlawful or prohibited activities.
You are responsible for maintaining the confidentiality of your account and password.

3. Product Information

We strive to ensure that product descriptions and prices are accurate. However, we do not guarantee that all descriptions or prices are error-free.
We reserve the right to correct any errors and change prices without prior notice.

4. Ordering and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order, and a notification will be sent to the customer in such cases. Payment must be made using the methods specified on our website.

5. Shipping and Delivery

We aim to deliver products within the estimated time frame provided. Please note that delivery times may vary based on your location and external factors, such as shipping carrier delays or customs processing. Shipping costs will be calculated and displayed during the checkout process.

6. Returns and Exchanges

We accept returns and exchanges according to our Return Policy. Please refer to our Return Policy for detailed information.

7. Limitation of Liability

Moohaha Shop is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our site or products.

8. OEKO-TEX® certification

OEKO-TEX® certification is
a globally recognized, independent testing system for textile products, ensuring they are free from harmful levels of over 100 dangerous substances. It signifies high product safety across all components—from fabrics to zippers—and is, for example, heavily trusted in the textile industry to protect human health.
Key Aspects of Oeko-Tex Certification:

STANDARD 100: The most common certification, testing raw, semi-finished, and finished textile products for harmful substances.
Safety Standards: Tests for chemicals like heavy metals, toxic dyes, pesticides, and Formaldehyde.
Validity: Certificates can be verified online, and the criteria are updated annually.
Other Standards: Other certifications include LEATHER STANDARD (leather products), MADE IN GREEN (sustainable/socially responsible), and ECO PASSPORT (safe chemicals).
Distinction: Unlike GOTS (which focuses on organic, ecological farming), Oeko-Tex primarily focuses on the safety of the finished product.

You can verify the validity of any Oeko-Tex certificate by using the Label Check feature on their official website.

9. Changes to Terms

We may update these terms from time to time. Changes will be posted on this page, and with your continued use of the site, you agree to the new terms.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us at [email protected]